This agreement outlines the terms and conditions of our coaching relationship. Please read it carefully and let me know if you have any questions.

Scope of Services

I, Jaye Allan, hereinafter referred to as the "Coach," agree to provide coaching services to the Client named below, hereinafter referred to as the "Client." The scope of these services includes:

• Providing guidance, support, and accountability to help the Client achieve their personal or professional goals.

• Facilitating self-awareness, personal growth, and skill development.

• Offering a safe, confidential, and non-judgmental space for the Client to explore their thoughts, feelings, and aspirations, and health status, concerns, and remediation.

Coaching Agreement

This agreement commences on the specified Start Date and will continue for the specified duration, unless otherwise agreed upon in writing. The Coach and Client agree to review and renew this agreement as needed.

Fees and Payment

• The fee for each coaching session is specified as indicated and payment is due at the time of the session or as otherwise agreed upon in writing.

• Late payments may incur an additional administrative fee.

• Refunds for pre-paid packages will be prorated based on the number of sessions used, minus any late cancellation or no-show fees incurred.

Cancellation Policy

• Clients must provide at least 48 hours' notice for any cancellation or rescheduling of a coaching session. Notice must be given via email or text message.

• Cancellations made with less than 48 hours' notice will be charged at 50% of the session fee.

• Clients who fail to attend a scheduled session without notice will be charged the full session fee.

Confidentiality

The Coach agrees to maintain the confidentiality of all information disclosed by the Client during coaching sessions, except where:

• The Client gives written consent for disclosure.

• The Coach is required by law to disclose such information.

• The information is necessary to protect the Client or others from harm.

Goals and Expectations

The Coach and Client will collaborate to set clear, measurable goals at the outset of the coaching relationship. These goals will be reviewed and updated regularly to ensure they remain relevant and challenging.

Communication

• The Coach and Client will communicate respectfully and professionally at all times.

• The Client can expect a response to emails or messages within 24 hours during business days.

• The Coach will be available for sessions as outlined in the agreement and email support between sessions.

Termination

Either party may terminate this agreement with at least 10 days' written notice. The Client will be responsible for any outstanding fees up to the date of termination.

Liability and Indemnification

The Coach shall not be liable for any indirect, incidental, or consequential damages arising from the coaching services. The Client agrees to indemnify and hold the Coach harmless from any claims, damages, or liabilities arising from the Client's actions or decisions. All information and advice contained within this course does not constitute and is not a substitute for medical advice. If the Client requires medical advice, the Client should consult with a doctor, naturopath, or other practitioner. If the Client experiences any unwanted effects during this course, the Client agrees to be in contact with VitaminSee Rx and/or to seek appropriate medical advice as early as practicable. In ticking the box below, the Client agrees to this statement and that the Client will follow advice as reasonably indicated and continue to take sensible action in the Client's best interest.

Disclaimer

Coaching is not a substitute for professional medical, psychological, or legal advice. The Client is responsible for their own actions and decisions. The Coach makes no guarantees or warranties regarding the outcomes of the coaching engagement. The Client acknowledges that all information and advice provided by VitaminSee Rx does not constitute and is not a substitute for holistic medical advice. VitaminSee Rx makes no claim regarding potential results of any provided program.

Data Protection

The Coach will store and protect the Client's data in accordance with relevant data protection regulations. The Client's data will be disposed of securely upon the termination of this agreement. VitaminSee Rx is committed to the Client's privacy and agrees to treat this document and all communications containing the Client's personal information in the strictest practitioner-client confidence under Australian law.

Intellectual Property

Any materials, tools, or resources provided by the Coach during the coaching engagement remain the property of the Coach. The Client may use these materials for personal use but may not distribute or reproduce them without the Coach's written consent.

Mediation and Dispute Resolution

In the event of a dispute, the parties agree to first attempt to resolve the dispute through good faith negotiation. If negotiation fails, the parties agree to submit the dispute to mediation or arbitration in accordance with Australian Law and Regulations.

Insurance

The Coach maintains professional liability and indemnity insurance.

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